Culture is something we all share, but it’s not experienced the same way by everyone. Leaders often see a polished version of their organisation’s culture—one that feels aligned and cohesive. However, for those on the front lines or in different roles, the experience can look and feel very different...
If I followed you around for a week—listening to your conversations, observing where you spent your time (and with whom), and noting what you emphasised versus what you ignored—what would I think was important to you?
Would I know what mattered most?
Your people notice what you pay attention to. A...
In conversations with leaders, I’m noticing something important. While AI and automation are reshaping industries, most organisations haven’t fully considered how this impacts leadership. AI is often left to Tech or Data teams, while leaders across finance, HR, and operations are only just beginning...
In 2022, I worked with a client to address a growing frustration: decision-making had become slow, bureaucratic, and burdensome. What had once been a cultural strength—safekeeping and legal diligence—had evolved into a shadow that hindered performance.
The organisation had a top-tier legal team, bu...
In a McKinsey survey of more than 1,000 participants from US companies, 82% agreed on the importance of purpose. Yet only 42% felt their company’s stated “purpose” had any real effect.
Honestly? That’s not surprising.
Many organisations have purpose statements so generic that they fail to inspire ...
Sharing stories connects us to our shared culture and to each other.
For as long as humankind has existed, culture has been passed down through storytelling. Stories help us understand the world, make sense of our experiences, and connect with one another. The workplace is no different.
When leade...
What Do People Want from Their Leaders?
As a leader, your team is looking to you.
But with so many competing demands, it can be hard to know where to focus. What truly matters when it comes to leading and engaging your team?
At the heart of it all, people are looking for Clarity, Connection, Capa...
When I work with leaders and leadership teams, I encourage a three-step journey:
Explore. Experience. Extend.
It begins with exploration—being curious and open to new possibilities. From there, it’s about experiencing—trying things on, testing ideas, and engaging fully. And then, the stretch: pushin...
Yes, culture is complex and intangible, but it’s also simple and actionable.
While culture itself can feel hard to pin down, its impact on performance is clear and measurable. When you understand culture and the actions you can take to shape and shift it, you’ll see real results.
