More than ever, leaders are expected to:
- Be worth following.
- Lead cultures worth belonging to.
- Create work worth doing.
- Invest in technology while managing its distracting side effects.
- Navigate shifting societal and regulatory demands.
- Delight customers, keep teams safe, sustain growth, and...
When an unfamiliar crisis hits, many leaders instinctively leap into action. But here’s the thing: this is the exact moment when you need to take a breath. To pause before you pounce.
This pause is a counterintuitive response to stress, but it’s a skill that can be trained—a deliberate calm. In tod...
Rituals are one of the most powerful yet underestimated tools in shaping workplace culture.
Often, the norms and unwritten rules of a culture are reflected in its rituals—those shared, repeated, collective behaviours that bring meaning and connection to a team. From how you welcome new members and ...
Actions shape culture.
When leaders are deliberate and lead culture on purpose, they can shift their culture in meaningful ways. Your actions—what you do, how you do it, and what you don’t do—send powerful signals that shape the environment around you.
Your team is always watching. They notice the...
Culture isn’t something extra that you do on top of your day job. It’s not a task to check off when the annual engagement survey rolls around. Culture is the cumulative effect of your leadership—shaped every day through your actions, decisions, and interactions.
It’s found in:
- How and why you br...
Disruption. Uncertainty. Plans and strategies in flux. Many leaders and teams are feeling a bit adrift right now, unsure how to navigate the challenges ahead.
Recently, I’ve been working with some incredible teams on building cohesion, alignment, and leaning into their strengths. It’s taken various...
Etiquette lessons from my teenage years didn’t leave much of a mark—except for one. While I rarely need to navigate a formal place setting these days, I vividly remember when a tutor challenged my language during a lesson on answering the phone correctly.
She asked why I said I was “speaking to” so...
Now more than ever, leaders are expected to lead cultures worth belonging to. It’s no longer optional—it’s the baseline.
Expectations have shifted. Boards are asking tougher questions. The public and media are shining a brighter light on organisational behaviour. And your team members? They’re voti...
A Year in Books: Leadership Lessons That Resonate
In my first year outside of corporate roles, I challenged myself to read 50 books, leading me to purchase over 100! This tsundoku habit of mine is a tale for another time.
Below are twelve insightful books that profoundly shifted my thinking. These...
